How to Upgrade Service

Last updated: January 31, 2025

Billing

If you’ve reached your limit or wish to upgrade your service, you can do so by following the steps below

Upgrade Request

Log into the client area.
Go to “Services” and click “Manage” on the service you want to upgrade.
Click on “Request Upgrade.”
Select Help Desk “Support Center,” then under “Upgrade,” choose the plan you want to upgrade to. If needed, you can add any additional notes.

After our support team reviews your request, we will upgrade your service as soon as possible. In most cases, you may be required to pay an invoice.